Why can't I buy all the products online?

Not all our products are available for online purchase because we still believe that our dealers are at the core of our business. We have an extended dealer network who will all gladly help you with finding the mattress that suits you the best. Eager to buy online? That is possible, you can easily find a list of all mattresses and boxsprings here.

Which dimensions are available?

We have decided to add the regular dimensions to our website: 

• 80 x 200 cm
• 90 x 200 cm
• 100 x 200 cm
• 120 x 200 cm
• 140 x 200 cm
• 160 x 200 cm 
• 180 x 200cm

Are you looking for another dimension? We can make any dimension you would like! Just send us an e-mail and we will let you know what the possibilities are.

How is my order delivered?

Our boxsprings and mattress are being delivered by one of our distributors. You can select the dealer of your choice in the check out. After that, your distributor will contact you to plan a specific delivery date, take into account that this can take up to 8 to 9 weeks. Did you order a topper, pillow or other small sleeping product? Those are shipped by PostNL. If you place your order before 8AM, you get your desired product the next day!

How can I return my order?

Did you buy a boxspring or mattress? Your distributor of choice is your contact. If you would like to return the order, you can contact them and make arrangement to collect the boxspring and/or mattress. Did you order a topper, pillow or other sleeping product? You can send us an e-mail and we will provide you with a free return label. Please, be aware that you can test your product for 14 days. After that, it's not possible to return your order unless clearly stated by us.

How long is the delivery date?

We work with estimated delivery times. This means that an order can come a bit earlier or later than stated on our website. For the boxspring and mattresses, an appointment is made with the dealer of your choice. That way, it's no surprise when your order is ready to be delivered and installed. For our toppers, pillows and other small sleeping products such as duvets, we use PostNL for the delivery. This means that if you place your order before 8AM, it will be delivered the day after. If you would like to have a specific delivery date, you can always send us an e-mail.

How many years should I wait before buying a new mattress?

It is generally recommended to replace your mattress every 10 years. The lifespan of your mattress depends on several factors. For example, the base supporting the mattress, the ventilation of the room, the maintenance of the mattress, the use of a quality mattress protector, personal sweating habits, etc., all influence the lifespan of your mattress. Naturally, after 7, 8, or 9 years, there is also some wear and tear of the materials, which means the mattress may no longer provide optimal support.

Can a spring mattress really only be used on a box spring base?

In the past, it was indeed said that a latex mattress belongs on a slatted base and a spring mattress on a box spring. Nowadays, materials have evolved to such an extent that this is no longer applicable. Both a spring mattress and a latex mattress can be used on either a box spring or a slatted base.

How often should I rotate my mattress?

The construction of our mattresses can vary. Some mattresses in our range are designed to be rotated, while others are not. 

I still don't sleep well after a week on my new mattress?

If you have purchased a new mattress, it is completely normal to need an adjustment period. Not only does your body need time to adapt to a new sleeping position, but the mattress itself also needs some time to adjust to your body.

My mattress shows a slight indentation, is this normal?

Contour formation is not the same as sagging. Any mattress will conform to the shape of the body. This is a completely normal phenomenon known as contour formation. In fact, you can lose up to 15% in height or 20% in firmness. Only when there is a greater loss in height or firmness do we refer to it as sagging.

Can I place a new mattress on an old base?

A mattress conforms to the shape of the supporting base. For example, if a new mattress is placed on an old slatted base, this will significantly affect the lifespan and comfort of the mattress, which can lead to negative consequences. Therefore, we recommend not placing a new mattress on an old base.